Welcome to Holidays Tours & Travels! By using our website and services, you agree to abide by the terms and conditions outlined below. Please read them carefully before making any booking or inquiry.

1. General Terms

✅ These terms govern all bookings, payments, cancellations, and travel-related services provided by Holidays Tours & Travels.
✅ By using our services, you confirm that you are at least 18 years old or have the legal authority to book travel services.
✅ We reserve the right to modify these terms at any time, and updates will be posted on our website.

2. Booking & Payments

✔ All bookings are subject to availability and confirmation.
✔ Full or partial payment may be required to confirm a booking, depending on the travel package or service selected.
✔ We accept online payments via credit/debit cards, UPI, bank transfers, and cash at our office.
✔ Any incorrect information provided by the customer may lead to booking cancellation without a refund.

3. Pricing & Inclusions

✔ Prices listed on our website or shared with customers are subject to change without prior notice.
✔ The package price includes only the services mentioned in the itinerary (e.g., accommodation, transportation, meals, etc.).
✔ Additional charges may apply for extra services, personal expenses, and any special requests.

4. Cancellations & Refunds

✅ Cancellation by the Customer:

• Cancellations made before [XX] days of departure may be eligible for a partial refund.
• Cancellations made within [XX] days of departure may not be eligible for a refund.
• Any refund, if applicable, will be processed as per the supplier’s policy (hotels, airlines, transport providers, etc.).

✅ Cancellation by Holidays Tours & Travels:

• In case of unforeseen circumstances (natural disasters, political unrest, or operational issues), we reserve the right to cancel a booking and offer an alternative or a refund.

✅ Refund Processing:

• Refunds (if applicable) will be processed within [XX] working days after approval.
• Transaction fees or service charges may be deducted from the refund amount.

5. Travel Documents & Responsibility

✔ Customers are responsible for ensuring they have valid passports, visas, and other necessary travel documents.
✔ We assist with visa applications but cannot guarantee approval.
✔ It is the traveler’s responsibility to check health and vaccination requirements before traveling.

6. Travel Insurance

✔ We strongly recommend that travelers purchase travel insurance to cover trip cancellations, medical emergencies, and lost baggage.
✔ Holidays Tours & Travels is not liable for any losses or expenses due to unforeseen events.

7. Customer Conduct

✔ Travelers are expected to follow local laws, customs, and rules during their trip.
✔ Any misconduct, illegal activity, or violation of travel rules may result in the termination of services without a refund.

8. Liability Disclaimer

✔ Holidays Tours & Travels acts as an intermediary between customers and travel service providers (hotels, airlines, transport, etc.).
✔ We are not liable for any loss, delay, damage, or inconvenience caused by third-party service providers.
✔ We are not responsible for any natural calamities, accidents, thefts, or medical emergencies during the trip.

9. Third-Party Services

✔ Our website may contain links to third-party websites. We do not control or endorse their content, services, or privacy policies.

10. Dispute Resolution

✔ Any disputes arising from our services shall be resolved amicably.